Terms and Conditions

Terms and Conditions

Al Suroor Real Estate Platform

Alsuroorproperties.com

Article (1): Preamble and Legal Acknowledgment

1. These Terms and Conditions constitute a legally binding agreement between the operator of the Al Suroor Real Estate Platform (“the Platform”) and any user who accesses or uses its services.
2. Use of the Platform constitutes final and unconditional acceptance of all provisions of this Agreement.
3. The user acknowledges that:
   • They have full legal capacity.
   • They possess the legal authority to act in relation to the property being advertised.
   • They bear full legal responsibility for all published information.

Article (2): Legal Nature of the Platform

1. The Platform operates as an electronic technical intermediary for listing properties.
2. The Platform is not a party to any sale, purchase, or lease agreement.
3. The Platform does not guarantee:
   • Valid ownership of any property.
   • That the property is free from disputes or encumbrances.
   • The legal validity of permits or title deeds.
4. Any contractual relationship arises exclusively between the transaction parties.

Article (3): Compliance with Real Estate Brokerage Regulations

1. Real estate brokers must include their official license number in advertisements.
2. Advertisers are fully responsible for compliance with the Real Estate General Authority regulations.
3. The Platform reserves the right to request official documentation for verification at any time.

Article (4): Verification and Compliance (KYC & AML)

1. The Platform may request user identity verification.
2. The Platform has the right to suspend any account suspected of involvement in:
   • Money laundering
   • Terrorism financing
   • Real estate fraud
3. Data may be shared with competent authorities in accordance with Saudi regulations.

Article (5): Content and Advertisements

Users are prohibited from:

• Publishing fake properties.
• Manipulating prices with intent to mislead.
• Posting inaccurate or misleading images.
• Advertising properties without legal authorization.
• Using the Platform for political or non-real estate promotional purposes.

The advertiser bears full civil and criminal liability for all published content.

Article (6): Fees and Financial Policies

1. Certain services are paid services according to the announced pricing.
2. All fees are non-refundable unless approved in writing by the Platform.
3. The Platform reserves the right to modify prices without prior notice.
4. Any financial dispute does not suspend payment obligations for other due fees.

Article (7): Limitation of Liability

1. Services are provided “as is.”
2. The Platform shall not be liable for:
   • Direct or indirect financial losses.
   • Failed transactions.
   • Fraud between users.
   • Technical malfunctions.
3. In all cases, the maximum liability of the Platform shall not exceed the total fees paid during the preceding 12 months.

Article (8): Indemnification

The user agrees to indemnify and hold harmless the Platform, its owners, directors, and employees from any:

• Legal claims
• Fines
• Attorney fees
• Financial damages

Arising from violation of these Terms.

Article (9): Intellectual Property

1. All rights related to design, software, and content are owned by the Platform.
2. Copying or commercial use is prohibited without prior written consent.

Article (10): Data Protection

1. The Platform complies with the Saudi Personal Data Protection Law.
2. The user consents to the processing of their data for operating the Platform.
3. The Platform is not responsible for any voluntary disclosure made by the user.

Article (11): Force Majeure

The Platform shall not be liable for delays resulting from:

• Government decisions
• Natural disasters
• Infrastructure failures
• Telecommunication service interruptions

Article (12): Suspension and Termination

The Platform may:

• Immediately suspend an account
• Remove listings
• Terminate subscriptions
• Block access

Without compensation in the event of violation.

Article (13): Governing Law and Jurisdiction

1. This Agreement is governed by the laws and regulations of the Kingdom of Saudi Arabia.
2. Exclusive jurisdiction lies with the competent courts within the Kingdom.
3. The Platform may resort to arbitration where deemed appropriate.

Article (14): Amendments

1. The Platform reserves the right to amend these Terms at any time.
2. Amendments become effective immediately upon publication.
3. Continued use constitutes implied acceptance.